CHC52025
Diploma of Community Services

This qualification reflects the role of community service workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Diploma of Community Services

Qualification CRICOS Code: 118768E


Qualification Status: Current


AQF Level: 5


Mode of Delivery: Face-to-face classroom delivery with field work placement activities, 20 hours per week.


Total Core Units: 12


Total Electives Units: 8


Placement: Students must complete 400 hours of work placement as part of this course.


Location of course: Classroom at 946 High Street, Reservoir VIC 3073; fieldwork placement location varies by student.


Total Course Duration: 104 weeks, including term breaks.


Total Course Fee: AUD 32,000


Tuition Fee: AUD 30,000


Material Fee: AUD 1,800


Application Fee: AUD 200 (Non-refundable)

Course entry requirements icon

Entry Requirements

There is no pre-requisites or specific entry requirement for this qualification. This course is available to all international students and Unity Skills College of Hospitality requires that students are able to provide evidence that they:

- Age requirements
Students must be a minimum age of 18 years or above at the time of course commencement.
- Academic Requirements
To enter this qualification, applicants should have successfully completed the equivalent of Australian Year 12 or Certificate IV or higher.
- English Language Requirements
1. Either a minimum IELTS test score of overall 6 with no band less than 5 or equivalent for direct entry, or an IELTS score of overall 5 or equivalent with an ELICOS (up to 20 weeks) to be taken prior to entry into the main VET course. Results older than 2 years are not acceptable.
OR
2. Evidence that, within two years of their application date, students have Successful Completion of AQF Certificate IV in Australia within two years from the start of study.
AND
3. All applicants are to demonstrate the required Literacy and Numeracy competence may undertake the Language Literacy, Numeracy and Digital (LLND) test to achieve a result of ACSF level 4 to meet Institute’s entry requirement.

Please Note:

- Pre-training review
All international applicants will undertake pre-training review to determine suitability for the course and student needs. The aim of the review is to identify their training needs through questions on previous education or training, relevance of the course to applicant, and relevant experience. This pre-training review also aims to identify any support needs and possible RPL or credit transfer opportunities.
- Hardware/Software requirements
Unity Skills College of Hospitality provides learners Office 365 account (free of charge) with access to online Outlook, Word, PowerPoint, Excel, OneDrive etc to facilitate the training and communication. Unity Skills College of Hospitality will provide access to computers/laptops during classroom hours. However, for students to work on assessments, tasks and self-study, all learners are expected to have access to a laptop or computer with Windows/macOS operating system at their own cost.
- Note: Some assessment tasks are completed using a computer and internet, and it is essential for the student to possess basic computer skills.
− Be able and willing to complete 400-hours of work placement, and prior to the work placement, obtain a Working with Children Check and NDIS Worker Screening Check.

Pathways

The further study pathways available to students who undertake this qualification include:

· CHC62015 Advanced Diploma of Community Sector Management

· CHC82015 Graduate Certificate in Client Assessment and Case Management

· CHC80131 Graduate Certificate in Career Development Practice

· CHC81015 Graduate Diploma of Relationship Counselling

· CHC81115 Graduate Diploma of Family Dispute Resolution

Employment Pathways:

· Community Care Manager

· Coordinator of Volunteer Work

· Team Leader/Care Team Leader

· Family Services Coordinator

· Support Facilitator (Community Services)

· Community Housing Resources Worker

· Community Development Worker for Social Housing

· Community Recreation Coordinator

· Housing Assistant/Manager

· Assistant/Community Worker

· Aboriginal Housing Worker

· Community Services Coordinator

· Case Coordinator (Disability)

· Youth Housing Support Worker

· Family Support Worker

· Community Access Coordinator

· Pastoral Care Counsellor

· Aboriginal Neighbourhood House Coordinator

· Welfare Support Worker

· Senior Youth Worker

· Disability Team Leader/Support Facilitator (Disability)

· Community Housing Worker

· Community Work Coordinator

· Early Intervention Worker

· Community Program Coordinator

· Pastoral Care Worker

· Assistant Community Services Worker

Start Here

Course Structure:

A total of 20 Units (12 Core and 8 electives) must be completed and deemed competent to achieve the qualification Diploma of Community Services. Participants who achieve competency in any unit/ s will receive a Statement of Attainment (provided USI is verified) for that unit/s without completing all 20 units in the qualification. Students completing all the required units of competency will attain full qualification.


Core
Code
Title
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTWHS003
Maintain work health and safety
CHCLEG003
Manage legal and ethical compliance
CHCPRP003
Reflect on and improve own professional practice
CHCMGT005
Facilitate workplace debriefing and support processes
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CHCCCS019
Recognise and respond to crisis situations
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCCCS004
Assess co-existing needs
CHCCSM017
Facilitate and review case management
CHCCCS007
Develop and implement service programs

Electives
Code
Title
BSBPEF401
Manage personal health and wellbeing
CHCDEV004
Confirm developmental status
CHCMHS001
Work with people with mental health issues
CHCCSL002
Apply specialist interpersonal and counselling interview skills
CHCCSM009
Facilitate goal-directed planning
CHCCSM010
Implement case management practice
CHCCSM012
Coordinate complex case requirements
CHCCSM014
Provide case management supervision

The Performance Evidence in the units marked with a * include tasks which explicitly need to be assessed during the work placement. In order to be deemed competent in the unit of competency, the student must satisfactorily complete the workplace-based assessment. Should in case the workplace-based assessment is assessed as not-satisfactory, the student will not be able to achieve competency and the qualification cannot be issued. An estimate of 5 hours per unit is allocated for workplace assessment and is included in the work placement hours. Please refer to the individual assessment kit for further details. According to CHC implementation guide, the total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours

Facilities and Resources

Your classes will be conducted in modern classrooms and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.

You will be provided with a Student Guide relevant to each unit in your course. Recommended textbooks are also available onsite for you to use and borrow if you wish. You may also purchase these textbooks if you require.

The recommended textbook for this course is:

· Karen Kearns, Supporting Education, 3rd

· Karen Kearns, Framework for learning and development, 5th edition

· Karen Crinall and Lynda Berends, Community and Human Services: Concept for Practice

· Geoff Arnott, Delivering Person Cantered Services: A Case Management Approach, 1st

· Donna Hardina, Interpersonal Social Work Skills for Community Practice

Training facilities for Diploma of Community Services

Recognition of Prior Learning process

Recognition of Prior Learning (RPL)/ Credit Transfer (CT)

Unity Skills College of Hospitality will offer Recognition of Prior Learning (RPL) and Credit Transfer (CT) to all prospective students through the enrolment process. Unity Skills College of Hospitality has documented policies and procedures for these processes and students are provided details of how to apply for RPL or Credit Transfer through the enrolment process. For further details, please refer to RPL and Credit Transfer Policy and Procedure.

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