This qualification reflects the role of community service workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Qualification CRICOS Code: 118768E
Qualification Status: Current
AQF Level: 5
Mode of Delivery: Face-to-face classroom delivery with field work placement activities, 20 hours per week.
Total Core Units: 12
Total Electives Units: 8
Placement: Students must complete 400 hours of work placement as part of this course.
Location of course: Classroom at 946 High Street, Reservoir VIC 3073; fieldwork placement location varies by student.
Total Course Duration: 104 weeks, including term breaks.
Total Course Fee: AUD 32,000
Tuition Fee: AUD 30,000
Material Fee: AUD 1,800
Application Fee: AUD 200 (Non-refundable)
There is no pre-requisites or specific entry requirement for this qualification. This course is available to all international students and Unity Skills College of Hospitality requires that students are able to provide evidence that they:
Please Note:
- Pre-training review
All international applicants will undertake pre-training review to determine suitability for the course and student needs. The aim of the review is to identify their training needs through questions on previous education or training, relevance of the course to applicant, and relevant experience. This pre-training review also aims to identify any support needs and possible RPL or credit transfer opportunities.
- Hardware/Software requirements
Unity Skills College of Hospitality provides learners Office 365 account (free of charge) with access to online Outlook, Word, PowerPoint, Excel, OneDrive etc to facilitate the training and communication. Unity Skills College of Hospitality will provide access to computers/laptops during classroom hours. However, for students to work on assessments, tasks and self-study, all learners are expected to have access to a laptop or computer with Windows/macOS operating system at their own cost.
- Note: Some assessment tasks are completed using a computer and internet, and it is essential for the student to possess basic computer skills.
− Be able and willing to complete 400-hours of work placement, and prior to the work placement, obtain a Working with Children Check and NDIS Worker Screening Check.
The further study pathways available to students who undertake this qualification include:
· CHC62015 Advanced Diploma of Community Sector Management
· CHC82015 Graduate Certificate in Client Assessment and Case Management
· CHC80131 Graduate Certificate in Career Development Practice
· CHC81015 Graduate Diploma of Relationship Counselling
· CHC81115 Graduate Diploma of Family Dispute Resolution
· Community Care Manager
· Coordinator of Volunteer Work
· Team Leader/Care Team Leader
· Family Services Coordinator
· Support Facilitator (Community Services)
· Community Housing Resources Worker
· Community Development Worker for Social Housing
· Community Recreation Coordinator
· Housing Assistant/Manager
· Assistant/Community Worker
· Aboriginal Housing Worker
· Community Services Coordinator
· Case Coordinator (Disability)
· Youth Housing Support Worker
· Family Support Worker
· Community Access Coordinator
· Pastoral Care Counsellor
· Aboriginal Neighbourhood House Coordinator
· Welfare Support Worker
· Senior Youth Worker
· Disability Team Leader/Support Facilitator (Disability)
· Community Housing Worker
· Community Work Coordinator
· Early Intervention Worker
· Community Program Coordinator
· Pastoral Care Worker
· Assistant Community Services Worker
A total of 20 Units (12 Core and 8 electives) must be completed and deemed competent to achieve the qualification Diploma of Community Services. Participants who achieve competency in any unit/ s will receive a Statement of Attainment (provided USI is verified) for that unit/s without completing all 20 units in the qualification. Students completing all the required units of competency will attain full qualification.
The Performance Evidence in the units marked with a * include tasks which explicitly need to be assessed during the work placement. In order to be deemed competent in the unit of competency, the student must satisfactorily complete the workplace-based assessment. Should in case the workplace-based assessment is assessed as not-satisfactory, the student will not be able to achieve competency and the qualification cannot be issued. An estimate of 5 hours per unit is allocated for workplace assessment and is included in the work placement hours. Please refer to the individual assessment kit for further details. According to CHC implementation guide, the total number of hours may be applied collectively across all units of competency that include the requirement for workplace hours
Your classes will be conducted in modern classrooms and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.
You will be provided with a Student Guide relevant to each unit in your course. Recommended textbooks are also available onsite for you to use and borrow if you wish. You may also purchase these textbooks if you require.
The recommended textbook for this course is:
· Karen Kearns, Supporting Education, 3rd
Unity Skills College of Hospitality will offer Recognition of Prior Learning (RPL) and Credit Transfer (CT) to all prospective students through the enrolment process. Unity Skills College of Hospitality has documented policies and procedures for these processes and students are provided details of how to apply for RPL or Credit Transfer through the enrolment process. For further details, please refer to RPL and Credit Transfer Policy and Procedure.